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Crashing, icons not clickable

Posted: Sat Apr 04, 2015 9:35 am
by irmantast
Hello,

I just bought a game and when I start it, all icons is not clickable, only tutorial.
When i click tutorial, game starts and after pressing enter, game crashing with a following message:

Error on File: GameInfo.cpp
Line: 905


Can anyone help me? I really want to play this game.

My system information from dxdiag:
Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1
System Manufacturer: Dell Inc.
System Model: Precision WorkStation T7500
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A16
Processor: Intel(R) Xeon(R) CPU X5677 @ 3.47GHz (16 CPUs), ~3.5GHz
Memory: 98304MB RAM
Available OS Memory: 98302MB RAM
Page File: 6695MB used, 189905MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

Display:
Card name: NVIDIA GeForce GTX 680
Manufacturer: NVIDIA
Chip type: GeForce GTX 680
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1180&SUBSYS_35511458&REV_A1
Display Memory: 4095 MB
Dedicated Memory: 3072 MB
Shared Memory: 1023 MB
Current Mode: 1920 x 1200 (32 bit) (59Hz)
Monitor Name: Dell 2407WFP (Digital)
Monitor Model: DELL 2407WFP

I have also sent full DXdiag to enlight email.

Re: Crashing, icons not clickable

Posted: Sat Apr 04, 2015 9:56 am
by irmantast
I have experienced a few new crash messages if starting tutorial 2, instead of tutorial 1, because all other menu option not clickable, only tutorial:

Re: Crashing, icons not clickable

Posted: Sat Apr 04, 2015 10:03 am
by irmantast
FIXED. It was a problem with antivirus/firewall of eset nod32! WHen I disabled firewall and antivirus, no problem with a game itself!

Re: Crashing, icons not clickable

Posted: Sat Apr 04, 2015 1:34 pm
by counting
irmantast wrote:FIXED. It was a problem with antivirus/firewall of eset nod32! WHen I disabled firewall and antivirus, no problem with a game itself!
Congratulation!!!

Any problem with gameplay or tutorials, feel free to ask :)