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Game wont start
Posted: Tue Jan 31, 2017 6:48 pm
by Hakki
I have problem with starting the game. Launcher opens up normally but when i login launcher just disappears and nothing happens, game doesent start. I already tried to reinstall game but it didnt help.
please help me someone quickly, i want to play
Re: Game wont start
Posted: Wed Feb 01, 2017 9:50 am
by David
Please send me your computer configuration file DxDiag.txt for investigation. You may produce the DxDiag.txt file by running the Command prompt from the Windows Start menu, then type “DxDiag” on the Command prompt.
When the DxDiag window is opened, click on the “Save All Information” button at the center bottom of the window. Then email us at
info@enlight.com
More detailed instructions for generating dxdiag file:
1. Click the Start button.
2. In the Search field, enter 'dxdiag'. The diagnostic tool will run.
3. Click to 'Save All Information' and save "dxdiag.txt" to your desktop.
4. Attach the "dxdiag.txt" document to your support email.