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Capitalism Lab

Posted: Sat Mar 31, 2018 1:09 pm
by Semaj000
Hello,

Recently bought Capitalism Lab with 2 DLC and the e-mail I'm trying to use is already linked to another account I have used in the past.

Could I have some assistance in resolving this.

Thanks

:D

Re: Capitalism Lab

Posted: Sat Mar 31, 2018 3:55 pm
by David
Is the email address that you are going to use the same as your forum account's registered email address?

Re: Capitalism Lab

Posted: Sat Mar 31, 2018 4:09 pm
by Semaj000
Hi David,

In the past I've had Capitalism Lab, forgot my account details (forum e-mail address), sent an e-mail requesting new password but never heard anything back.

Left it for a few years and on a whim decided to purchase it again with the two DLC but using what I thought was a new e-mail but when I come to register the game it told me the e-mail was already in use.

So now i'm unable to register the game.

Cheers

Re: Capitalism Lab

Posted: Sun Apr 01, 2018 4:45 am
by David
Hi James,

I have sent you an email with a solution to logging into your old account.

So you could now play the game using your old account. As for your new purchase which is a duplicated purchase, you may either request a refund or I can send you free DLC keys (Subsidiary DLC + City Economic Simulation DLC) whose costs are the same as your purchase.

Re: Capitalism Lab

Posted: Sun Apr 01, 2018 9:07 am
by Semaj000
Hi David

Thanks a lot for your assistance, I would be grateful if you could send me the DLC keys.

Thanks again and happy Easter!

:D

Re: Capitalism Lab

Posted: Mon Apr 02, 2018 5:20 am
by David
Hi James,

I have emailed you the DLC keys.

Happy Easter!