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My Problem encountered while saving files

Posted: Wed Oct 25, 2023 1:24 am
by lxf271
I am currently unable to save the game. My game version is 9.026. I have sent the specific issue to info@enlight.com, but hasn't received any reply. Can anyone help me solve this problem.thanks

Re: My Problem encountered while saving files

Posted: Wed Oct 25, 2023 11:05 am
by David

Re: My Problem encountered while saving files

Posted: Wed Oct 25, 2023 2:21 pm
by lxf271
Thanks for David's reply. I have read previous posts with similar issue and noted that the main reasons for my problem are, on the one hand, that there are too many products、competitors and cities(15) running in the version I am playing, and on the other hand, there is not enough continuous memory blocks for compression process.The dev team will make corresponding optimizations in the next update V10.0

But I just want to know clearly, is there any way to continue playing my current save file?Is it possible to solve this problem by replacing a new hard drive or RAM with a larger capacity

Re: My Problem encountered while saving files

Posted: Wed Oct 25, 2023 2:49 pm
by lxf271
Another issue is that when the error occurs, the pop-up window displays there is a file allocation error on drive E. However, I do not have a drive E on my computer. These saved files should be stored on the online game server, right?Is it not related to the memory size of my computer?