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Game crash - Error on file: LayoutPlan.cpp Line 84

Posted: Mon May 11, 2020 11:57 pm
by firefox33
To Support:

I've been playing the game for a few days now and when I get to November 4, 2005 it crashes with the error:

Error on file: LayoutPlan.cpp
Line: 84

I purchased Capitalism Lab w/ 3DLCs package. I am running v6.3.08. I am only using the Subsidiary and Digital Age DLCs currently.
I have 1 subsidiary setup which is probably doing something internally to cause the crash.

Thank you for your assistance.
Jason

Re: Game crash - Error on file: LayoutPlan.cpp Line 84

Posted: Tue May 12, 2020 4:27 am
by David
We will investigate the problem.

Could you please provide us with your save game file and let us know the following?

1)     The exact steps for triggering the bug with the save game
2)     If your savegame uses a MOD, please let us know the name of the MOD and the MOD's version number.

You can find save game files of Capitalism Lab from:

C:\Users\<your user name>\Documents\My Games\Capitalism Lab\SAVE

You may email the save game file to us at info@enlight.com.

 
If your save game file is too large for attachment, you may check out this post about how to send us large files: https://www.enlight.com/forum/viewtopic.php?f=13&t=2473

Re: Game crash - Error on file: LayoutPlan.cpp Line 84

Posted: Thu May 14, 2020 7:41 pm
by firefox33
David,
Thank you for your responses. I did unzip the patch that was e-mailed last night.

The issue I have now is that my saved game is no longer available, do I have to start the entire game over?

Thank you!

Re: Game crash - Error on file: LayoutPlan.cpp Line 84

Posted: Fri May 15, 2020 1:41 am
by David
firefox33 wrote: Thu May 14, 2020 7:41 pm David,
Thank you for your responses. I did unzip the patch that was e-mailed last night.

The issue I have now is that my saved game is no longer available, do I have to start the entire game over?

Thank you!
I've just sent an email to you with a solution.