Game immediately crashes to desktop on login

[Thrillho]

When I open Capitalism Lab I see the login screen, once I enter my username and password and press login I see a black screen come up momentarily and then exit immediately. I have tried selecting Windows XP compatibility and "Disable display scaling on high DPI settings"

I have also tried turning off my anti virus protection and tried selecting “Force running in 1024x768 full screen mode.”

[David]

Our tech support has been following up with the support email you sent us. I have just sent you an email with a download link. Please check.

[Arturus78]

I also have this problem, after logging a black image.

[David]

Please send me your computer configuration file DxDiag.txt for investigation. You may produce the DxDiag.txt file by running the Command prompt from the Windows Start menu, then type “DxDiag” on the Command prompt.

When the DxDiag window is opened, click on the “Save All Information” button at the center bottom of the window. Then send over this file as an email attachment. You may email me at info@enlight.com



More detailed instructions for generating dxdiag file:
1. Click the Start button.
2. In the Search field, enter 'dxdiag'. The diagnostic tool will run.
3. Click to 'Save All Information' and save "dxdiag.txt" to your desktop.
4. Attach the "dxdiag.txt" document to your support email.