Error logging into the server. Password incorrect

Technical support requests for Capitalism Lab
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averagecrab
Posts: 2
Joined: Thu Aug 29, 2019 9:05 pm

Error logging into the server. Password incorrect

Post by averagecrab »

Hi support,

I haven't played Capitalism Lab for a while so I came to the forum and reset my password as I couldn't remember it.
I was provided a temporary password in the email and logged into the forum and changed it to something else.
That worked fine and can log into the forum using my newly set password.
When I run the Capitalism Lab exe I enter those same details in the login section and hit ok.
The game loads past the splash screen and I am met with a box saying.

SERVER CONNECTION ERROR
Error logging into the server. Password incorrect.
The game will quit now.

I have updated the game using the most recent installer and applied the patch, I can see the game shows release version of 6.6.11.

Have I set up something wrong, or is there a different password for logging into the game itself.

Any assistance would be greatly appreciated and if there is any more information I can provide I shall.
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David
Community and Marketing Manager at Enlight
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Re: Error logging into the server. Password incorrect

Post by David »

The Capitalism Lab's game account is different from the Forum account.

Please use the Forgot Password link on this official Capitalism Lab web page: https://www.capitalismlab.com/user_account/
averagecrab
Posts: 2
Joined: Thu Aug 29, 2019 9:05 pm

Re: Error logging into the server. Password incorrect

Post by averagecrab »

Thank you David, all working now!
Much appreciated!
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