Error - Issue with Launching the game

Technical support requests for Capitalism Lab
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samyak1929
Posts: 3
Joined: Sun Jun 28, 2026 11:37 pm

Error - Issue with Launching the game

Post by samyak1929 »

Hi,

I am getting "Error: help info count: 1000" when I downloaded the latest 12.0 version. I unistalled and resintalled and I am still getting the same error. I even deleted the folder that is created in my games in case that fixes the issue but it has not
Error Code Image
Error Code Image
Screenshot 2026-06-28 164100.png (21.72 KiB) Viewed 1422 times
If I click enter, it just keeps increasing the error number at the end
Error Code Image
Error Code Image
Screenshot 2026-06-28 164100.png (21.72 KiB) Viewed 1422 times
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Screenshot 2026-06-28 164219.png
Screenshot 2026-06-28 164219.png (22.11 KiB) Viewed 1422 times
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David
Community and Marketing Manager at Enlight
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Re: Error - Issue with Launching the game

Post by David »

samyak1929 wrote: Sun Jun 28, 2026 11:42 pm Hi,

I am getting "Error: help info count: 1000" when I downloaded the latest 12.0 version. I unistalled and resintalled and I am still getting the same error. I even deleted the folder that is created in my games in case that fixes the issue but it has not

Screenshot 2026-06-28 164100.png

If I click enter, it just keeps increasing the error number at the end
Screenshot 2026-06-28 164100.png
Are you using a localized version?

Did you get the same error when using the English version?
samyak1929
Posts: 3
Joined: Sun Jun 28, 2026 11:37 pm

Re: Error - Issue with Launching the game

Post by samyak1929 »

I believe I am using the English version. But just to be sure I uninstalled and re-downloaded the installer as well. I am using the following link: https://caplab.becdn.net/Capitalism_Lab_Installer.exe. I am assuming this is the english version only

Still the same erorr:
Screenshot 2026-06-29 222324.png
Screenshot 2026-06-29 222324.png (206.81 KiB) Viewed 1398 times
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David
Community and Marketing Manager at Enlight
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Re: Error - Issue with Launching the game

Post by David »

Please download the new patch v12.0.72 from https://www.capitalism2.com/forum/viewtopic.php?t=10647 and check whether it resolves the issue. If the error still occurs, the error message should display more info about the error. Please capture a screenshot and post it here so that we look into it.
samyak1929
Posts: 3
Joined: Sun Jun 28, 2026 11:37 pm

Re: Error - Issue with Launching the game

Post by samyak1929 »

Hi,

This resolved the issue, thanks a lot!
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