Keep getting this error

Technical support requests for Capitalism Lab
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Gray_Lensman
Level 2 user
Posts: 17
Joined: Tue Jul 12, 2016 3:46 am

Keep getting this error

Post by Gray_Lensman »

After playing a bit successfully today, came back to continue some more and I keep getting this error:

download/file.php?mode=view&id=3933

Even tried uninstall/reinstall to no avail. Probably an initialization file somewhere that needs to be deleted so it can be reinitialized I'm guessing, but where?
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Gray_Lensman
Level 2 user
Posts: 17
Joined: Tue Jul 12, 2016 3:46 am

Re: Keep getting this error

Post by Gray_Lensman »

Okay, got it to work without the error. Evidently, I have to install the original purchased installation file, then upgrade with the v5.1.30 installer, instead of directly installing 5.1.30 with it's installer.

While we're on the subject of installation... Why is this the ONLY game that I've ever seen that installs itself into /Appdata/Local. The installer should allow the user to place the game files wherever he chooses to place them and certainly NOT in /Appdata/Local.

edit> Okay, I read that the installation folder can be moved elsewhere, but that is a silly way for an installation to be placed elsewhere after installation and I wonder about uninstall problems. Checking on it. Just as I expected, the sim will NOT uninstall correctly UNLESS the original installation is left in place. It can be "copied", not "moved" to work elsewhere, but now there are 2 copies, totally unnecessary.
Gray_Lensman
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Joined: Tue Jul 12, 2016 3:46 am

Re: Keep getting this error

Post by Gray_Lensman »

I'm again getting the error box in the OP above. Can't run this game at all. Had no issues until I installed v5.1.30. Do I have to do the registration thing all over again after a reinstallation?

I was going to purchase the Digital Age DLC, but until I can get the game to run and run stable, I'm delaying this purchase.
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David
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Re: Keep getting this error

Post by David »

We will investigate the PersonRes[] crash problem.

Could you please provide us with your save game file and let us know the following?
1) The exact steps for triggering the bug with the save game
2) If your savegame uses a MOD, please let us know the name of the MOD and the MOD's version number.

You can find save game files of Capitalism Lab from:
C:\Users\<your user name>\Documents\My Games\Capitalism Lab\SAVE

You may email the save game file to us at info@enlight.com.
Gray_Lensman
Level 2 user
Posts: 17
Joined: Tue Jul 12, 2016 3:46 am

Re: Keep getting this error

Post by Gray_Lensman »

David wrote: Tue Mar 20, 2018 4:45 am We will investigate the PersonRes[] crash problem.

Could you please provide us with your save game file and let us know the following?
1) The exact steps for triggering the bug with the save game
2) If your savegame uses a MOD, please let us know the name of the MOD and the MOD's version number.

You can find save game files of Capitalism Lab from:
C:\Users\<your user name>\Documents\My Games\Capitalism Lab\SAVE

You may email the save game file to us at info@enlight.com.
Thanks for the response.

I was not able to get into the game to even create a save game, but I think I've narrowed it down to the Real World MOD. I was trying to use the latest version of the Real World MOD for V5.1.30 (the mod version for use without the Digital Age DLC). Apparently, it causes this error. I did a new (unmodded) installation (v5.1.30 to v5.1.33) and so far (fingers crossed) everything runs fine. Disappoints me about Real World MOD, but such is the chances with MODs.

I'll get back to you if I have any issues with a NON Modded installation.
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