Digital Age DLC - Crash

Technical support requests for Capitalism Lab
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UsF
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Posts: 33
Joined: Mon Oct 08, 2012 2:32 pm

Digital Age DLC - Crash

Post by UsF »

I have a crash with the Digital Age dlc. It occurs when I click the button as shown in the attached screenshot.
I went in the 1990 scenario straight to create a OS. My version is 5.4.05. I assume it is because I have no software available. The other OS that isn't mine shows the list of available apps fine.
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CL_Crash.png
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David
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Re: Digital Age DLC - Crash

Post by David »

We will investigate the problem.

Could you please provide us with your save game file and let us know the following?
1) If your savegame uses a MOD, please let us know the name of the MOD and the MOD's version number.

You can find save game files of Capitalism Lab from:
C:\Users\<your user name>\Documents\My Games\Capitalism Lab\SAVE

You may provide us with your save game file by posting it here on the forum as a ZIP file attachment or emailing the save game file to us at info@enlight.com.
UsF
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Posts: 33
Joined: Mon Oct 08, 2012 2:32 pm

Re: Digital Age DLC - Crash

Post by UsF »

I am unable to reproduce the issue today from the same savegame that I managed to get it multiple times from yesterday. I have no mods active, but maybe it occurred, because I had one loaded, reset it to none and then started the game right away. Sorry about this.
UsF
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Posts: 33
Joined: Mon Oct 08, 2012 2:32 pm

Re: Digital Age DLC - Crash

Post by UsF »

I was now able to reproduce the issue and my suspicion was correct. I reproduced it the following way:

- Open the game and load the Modern World mod
- Start a game
- Let a few seconds run by
- Exit back to main menu
- Reset the mods
- Load the attached savegame
- try to view the products running on UsF OS and get a crash

Savegame has been attached.
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USF__001.zip
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David
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Re: Digital Age DLC - Crash

Post by David »

I followed your instructions and tested it with the latest version 5.4.05 and it didn't crash.

Would you try version 5.4.05? The patch can be downloaded from viewtopic.php?f=7&t=4887
UsF
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Re: Digital Age DLC - Crash

Post by UsF »

I already have that version, at least my game tells me it is this version in the main menu. Will check again this evening if I can reproduce it and provide an updated step by step guide to reproduce the issue, if something changed.
UsF
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Re: Digital Age DLC - Crash

Post by UsF »

You have to go through the software company and click on the software graphic on the top left, then it will bring you to the software overview where you can click on related products. If you go without going through the software company, it doesn't seem to crash. The mod seems to be unrelated, it doesn't require loading and unloading the mod. It happens with the save straight away, going through the software companies interface. See attached screenshot for the button that I mean.
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David
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Re: Digital Age DLC - Crash

Post by David »

We have fixed this bug in the latest patch v5.4.06.
UsF
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Re: Digital Age DLC - Crash

Post by UsF »

Thank you, I tested it and the issue is solved.
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