The DLC can not be activated.

Technical support requests for Capitalism Lab
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victor18993
Posts: 2
Joined: Sun Jun 17, 2018 1:43 am

The DLC can not be activated.

Post by victor18993 »

Hello, I recently bought the game with the DLC pack, but when I go to the screen to activate it, it does not let me. Does anyone have this same error?

I use version 5.4.12

Excuse my english I'm using the google translator.

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David
Community and Marketing Manager at Enlight
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Re: The DLC can not be activated.

Post by David »

Are you using any firewall software that runs in background? If so, there is a possibility that the firewall software may block the game’s communication with the game server. You may check your anti-virus software’s user manual for how to add Capitalism Lab to one of its approved app to prevent it from being blocked by the firewall.

For example, if you are using Avast, you can add Capitalism Lab’s EXE files “CapStart.exe” and “CapMain.exe” into Avast’s exception list to prevent it from blocking the game.
victor18993
Posts: 2
Joined: Sun Jun 17, 2018 1:43 am

Re: The DLC can not be activated.

Post by victor18993 »

Hi, thanks for the answer the problem is already solved.
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