Error: Crash on Launch

Technical support requests for Capitalism Lab
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SnowXy0
Level 2 user
Posts: 27
Joined: Sun Jan 25, 2015 1:31 am

Error: Crash on Launch

Post by SnowXy0 »

Image
https://imgur.com/hg4agCm

Just did a fresh install of both the Post-Beta and Released Version.
But I get this Surfacelost Error right after the login launcher screen.
Tried removing all files associated with CapLab for both versions, and then do another fresh install, but still no luck loading the game.
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David
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Re: Error: Crash on Launch

Post by David »

You may try the following solutions:

SOLUTION 1:
1) Right-click on the Capitalism Lab icon to open the properties window.
2) Select the “Compatibilities” tab and check the Windows XP Compatibility option.
3) Enable the option "Disable display scaling on high DPI settings."
4) Enable the option "Run this program as an administrator."
5) Run the game.

SOLUTION 2:
On the Capitalism Lab launcher, you will see the option “Force running in 1024x768 full screen mode.” (below the [Login] button). Please select that option before clicking on the [Login] button and see if it will run the game successfully.

SOLUTION 3:
In your My Documents folder, you can find "My Games" folder and "Capitalism Lab" subfolder, please delete the file CONFIG.DAT, and see if it will resolve the problem.

SOLUTION 4:
I would suggest that you reinstall DirectX from Microsoft web site and see if it will resolve the problem.
https://www.microsoft.com/en-us/downloa ... g=en&id=35
SnowXy0
Level 2 user
Posts: 27
Joined: Sun Jan 25, 2015 1:31 am

Re: Error: Crash on Launch

Post by SnowXy0 »

Thank you, works now. Used first option and also redownloaded the direct x.
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