Crash on infofinance.cpp

Technical support requests for Capitalism Lab
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Way2co0l
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Crash on infofinance.cpp

Post by Way2co0l »

Hello there. I'm about 5 years into my current game and just now started to get this crash. It's happened twice now when looking through corporation income statements. The error states "Error on File : InfoFinance.cpp Line : 800". It seems to be happening both randomly and consistently, which I know is contradictory. I scroll through several corporation's income statements several times without the error, but then after a few times doing it the error will pop up. I've been looking through these statements many times over the course of this game but it's only just now started doing it. I haven't made any changes to the files since I started the game, and am using the newest beta patch. I see you replied to another comment on what appears to be a similar issue and you state it was due to a missing file, so I'm going to try to reinstall the game again but it seems unlikely to me due to the fact that it was not happening earlier in the game while doing the exact same thing which appears to be triggering it now. Additionally, it doesn't seem to effect my other saves and also appears to consistently be happening on the same company each time, though I can often scroll over it numerous times before it happens as I said earlier, so it's not just doing it every time I scroll over it, but each time it happens it's been on the same one.
Way2co0l
Level 2 user
Posts: 42
Joined: Fri Jan 19, 2018 3:31 am

Re: Crash on infofinance.cpp

Post by Way2co0l »

Attempted to reinstall from freshly downloaded beta and patch. Game worked fine from an old save until I got to the same period in time that my previous save was in, and now I'm getting the same error again but this time it's line 793. This unfortunately means I can't browse the income statements until it's patched. :(
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David
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Re: Crash on infofinance.cpp

Post by David »

We will investigate the problem.

Could you please provide us with your save game file?

Did you look at the income statement of your own company or another company when the crash happened?

You can find save game files of Capitalism Lab from:
C:\Users\<your user name>\Documents\My Games\Capitalism Lab\SAVE

You may email the save game file to us at info@enlight.com.
Way2co0l
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Posts: 42
Joined: Fri Jan 19, 2018 3:31 am

Re: Crash on infofinance.cpp

Post by Way2co0l »

David wrote: Tue Nov 27, 2018 3:48 am We will investigate the problem.

Could you please provide us with your save game file?

Did you look at the income statement of your own company or another company when the crash happened?

You can find save game files of Capitalism Lab from:
C:\Users\<your user name>\Documents\My Games\Capitalism Lab\SAVE

You may email the save game file to us at info@enlight.com.
Save game has been sent.

The error only seems to be triggering when trying to look at the income statement for other companies. I just go into the income statement tab and scroll through the list of companies until it happens. Usually about the 6th company down or so.
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David
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Re: Crash on infofinance.cpp

Post by David »

The bug has been fixed in the latest patch v5.6.05. Please download it from: viewtopic.php?f=10&t=5345
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